ANGRY ANGRY ANGRY

i guess you notice I'm angry.
We diligently placed an order of soft fruit, potatoes, orchard trees, hardware and seeds with The Diggers Club - an organisation i have been very impressed with - heirloom products, organic and ethical.
This was May15th, all ready for spring planting by the time it would have been processed. A friend went in on the the soft fruit bulk purchase.
I reliably rang up time to time, listened to the exhaustive phone recording to keep track of our order. tried one time to wait for an operator but since i'm at work during office hours, i get interrupted and cant wait out the hold time.
Since a friend recieved her order (placed after ours) earlier, i made sure that i was going to talk to an operator.

They had accepted our money but no order was registered.

So i had waited 3 MONTHS for bloody well nothing.

I'm so annoyed. my own fault for not checking up earlier. Surely, the transfer had account identifiers that let this know it was from a Ward household! would have been nice to be notified that there was a problem!!!!! I've missed a whole season - I'm now a year behind in the soft fruit. Potato's set back, strawberries set back, fig tree, etc.

I'd love to try Garden Express recommended by a friend , but as i know it Diggers is unique in its ethics. I dont want to spend the money locally - bad i know - because i wont get the same quality and value.

Hindsight - i did a lot of things wrong, not enough identifiers on the banking transfer, didn't ring to confirm the day of, didn't check progress earlier, gave the benefit of the doubt to a retail company (never a good idea, i know) and i ordered online. Stupid net space - orders get lost. I have the reciept at home i'm damn sure. I wonder if i could make a fuss and get some recompense.

Unfortunately for my pride, I'll have to go back to them and try again. I'd love an alternative company to fall back on and give my business to, but none i know of. Contact me if you are better at live plant heirloom ordering.

ANGRY!!.....